profile

Crowne Associates is a consulting company focusing specifically on consultancy and professional services in the area of Contact Management and CRM.

We position ourselves as visionary consultants with the ability to deliver high quality services through our professional program management

corporate history

Crowne Associates was established in 2000 by industry experts coming from various international companies dedicated to finance, transport, telecom and IT technology. Based in Schindellegi / Switzerland, Crowne Associates employs highly skilled staff from different countries, which led to the build up of a motivated expert and very complimentary team.

our competences

our vision

Crowne Associates are leading experts in the design and implementation of scalable, multichannel - multisite solutions for customer contact, integration of strategy and thus creating value for their customers

our mission

Through professional program management we support our customers in implementing multichannel - multisite contact centers. We provide assistance for our customers in the development of CRM strategies and Contact Management concepts with our expertise and high-level management- and technical consultancy

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